Privacy Policy

We collect the following information that you provide or that is generated when you use the App:

• Account details: name, mobile number, email address, date of birth and password.
• Location & address: your state, district, taluk, pincode and the delivery addresses you save. We do not collect GPS/precise device location.
• KYC & bank details (only if you choose to add them, e.g. to withdraw wallet money): PAN number and PAN image, bank account holder name, account number, IFSC code, bank name and UPI ID.
• Financial & transaction data: your in-app wallet balance, wallet transactions, orders, referral/commission earnings and cancellation/return records.
• Device & usage data: a push-notification token (Firebase Cloud Messaging) and basic in-app activity such as orders placed, cart items and pages viewed, used to operate the App.
• Camera (QR scan): when you use the in-app QR scanner the camera feed is processed on your device only to read the code; we do not store or upload camera images.

• Create and manage your account and verify your identity (KYC).
• Process orders, deliveries, wallet payments, withdrawals and referral commissions.
• Send order updates and account notifications (push notifications).
• Provide customer support and respond to your requests.
• Maintain security, prevent fraud/abuse, and comply with legal obligations.

• Vendors & delivery partners: to fulfil an order we share the necessary order details and delivery address with the seller and the assigned delivery person.
• Service providers: infrastructure and messaging providers (e.g. Google Firebase Cloud Messaging for push notifications) that help us run the App.
• Legal & compliance: when required by law, regulation or to protect our rights and users.

We do not sell your personal information to third parties or use it for third-party advertising.

• Notifications: to send order and account updates.
• Camera: only to scan QR codes within the App. You can deny or revoke this permission in your device settings.

Data is transmitted over encrypted connections (HTTPS). We retain your information for as long as your account is active or as needed to provide the App and to meet legal, accounting and tax requirements.

You can request deletion of your account and associated personal data at any time by emailing sprithi@gmail.com from your registered email or mobile, with the subject “Account and data deletion request”. We will verify your identity and delete your personal data, except records we are required to keep for legal, financial or fraud-prevention purposes (such as completed order and transaction records), which are retained only for the period the law requires and then deleted.

The App is intended for users aged 18 and above. Registration requires you to be at least 18 years old. We do not knowingly collect information from children.

We may update this policy from time to time. The “Last updated” date above reflects the most recent changes. Continued use of the App after an update means you accept the revised policy.

For any privacy questions or requests, contact us at:

• Email: sprithi@gmail.com
• Phone: +91 94420 25515
• Address: SPRITHI DIGITAL MART PRIVATE LIMITED, Kottaimetu, Villianur, Pondicherry 605110